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429 Paseo Grande, San Lorenzo, CA, 94580, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed | 

In the past few years, there have been problems to say the least. Besides the break in I personally reported (with no response), the ATM situation has come to a battle between me, the 800 # and the "Bank Manger". I've been neglected numerous times about my accounts and feel that this team doesn't get the picture. You can't keep funds from long time customers trying to pull money from their own bank. Your team at the San Lorenzo, CA branch needs a wakeup call on how to treat people. PLEASE FIX THIS!!! PS... The tiny short per... read more

The woman my mom had to talk to about financial advice and opening a IRA was rude and didn't listen to her concerns. My mom spoke for 10 seconds and the 'advisor' talked for 15min about her own life, non of which we asked or cared about. Choosing this bank was a mistake, the advisors need therapy and possibly a job change/

Eva, Wealth Relationship Manager is very friendly, helpful & knowledgable.

Great services with Gemma. She is very friendly and helpful

Incompetence. Twice I booked an appointment and confirmed it with staff prior to leaving. Twice they were not met due staff unavailability or incorrect scheduling from their system. My first two experiences at the bank were met with complete ineptitude. They didn't even get my name right, they called me Wesley. Why would you trust a place with your money when that place can't even handle basic scheduling and appointments. I'm convinced I am part of some user acceptance testing to see how much nonsense they can pull before a ... read more
Citi has a 3.3 star rating with 20 reviews.
Citi is closed now. It will open at 10:00 a.m.
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