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Citi
- Finance
- Santa Clara, CA
About this business
Location details
2500 Pruneridge Ave, Santa Clara, CA, 95050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
As soon as I walked in, Susan asked how she could help and quickly checked everything I needed. She was very professional while still being friendly, which made the whole process smooth and easy. I really appreciate the clear and efficient help. Thank you!
Divya Sandeep is an amazing Citibank branch manager in Santa Clara! She is kind, patient, and truly cares about her customers. She took the time to listen and help with everything I needed. Thank you, Divya, for your outstanding service and professionalism!
Teller doesn't have a clue as to how to do simple operations like writing a cashier's check
This branch is exceptional, with consistently friendly and helpful employees who provide outstanding service. However, I have noticed a higher-than-expected turnover rate among staff. Previously, I worked with Miss AJ and Vivian, both of whom were highly professional and courteous personal bankers. Currently, I am assisting with my CD renewal alongside Ms. Drina, who has been extremely patient and welcoming. Every team member here is knowledgeable, efficient, and dedicated to delivering excellent service. I think any negativ... read more
If your branch has even the slightest mechanism to review customer feedback, you should seriously reevaluate whether Vivian is qualified to hold the position of a banker. Her recent track record and series of unprofessional actions demand a thorough investigation into her competence and whether she meets the standards expected in this industry. It’s unfortunate that someone like her, with such glaring inadequacies, could negatively impact the reputation of the entire branch. But this is the reality—her lack of skill and prof... read more
Frequently asked questions about Citi
How is Citi rated?
Citi has a 4.3 star rating with 75 reviews.
When is Citi open?
Citi is closed now. It will open tomorrow at 10:00 a.m.
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