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Citi

3.1

About this business

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC. 

Location details

670 Franklin Ave, Franklin Square, NY, 11010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.136 reviews
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Rene Davila's profile image
Rene Davila 
on Google
3 weeks ago

I've come to this bank for several years and the tellers are always so polite. I've had several banking plans set up for me which worked out well. Keep up the great work. 

Keliangie Morales's profile image
Keliangie Morales 
on Google
4 months ago

This particular branch is the worse branch. As a regular depositor for my business, I have visited multiple locations and found this one to be the least satisfactory. Unfortunately, my experience has been consistently negative since day one. The employees at this branch are lazy, lack professionalism and good customer service, and I believe that everyone, starting with management, needs to be trained. If someone were to recommend this branch, I would suggest they visit Bayside instead and you will never go back. It is unfort... read more

Vinaya Raj's profile image
Vinaya Raj 
on Google
4 months ago

I'm Citibank Customer since 1990 with good reputation. Recently two of my checks deposit stuck inside of the ATM and the branch said they don't have access to the ATM and I called the customer service they transferred call to dispute department and I answered the all question it's take about half an hour. Now after two days I didn't get any updates then I called again the customer service spending about 20 minutes then transferred call to dispute department and they doesn't have any records about my previous call. Now I spok... read more

1boy3grlz's profile image
1boy3grlz 
on Google
6 months ago
Bri c's profile image
Bri c 
on Google
7 months ago

Everytime I go to this location they ask me so many questions that has nothing to do with why I’m there. They make it so hard to access my money that I am thinking about taking all my money out and banking elsewhere! Never had a good experience at this location. It truly sucks! 

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 3.1 star rating with 36 reviews. 

When is Citi open?

Citi is open now. It will close at 5:00 p.m.  

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