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Citi

3.6

About this business

Location details

2301 Jericho Turnpike, Garden City, NY, 11040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.622 reviews
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David Villano's profile image
David Villano 
3 weeks ago

During a business day when this branch was open the three ATMs were not dispensing cash. Two of the ATMs were out of service and the other ATM said no cash withdrawals. It wasn't worth the time and effort to wait for a teller look up my accounts and show my ID and whatever else they need for a cash withdrawal. 

Nuje's profile image
Nuje 
a year ago

The bank let me go as a Citigold customer after 16 years due to a corporate policy change and the branch laughed about it. Not sure how that's funny. If your rates weren't garbage for 3 straight years, it wouldn't have happened. 

Dee O's profile image
Dee O 
a year ago

Meghan F was helpful in getting me in and out in an efficient and accommodating manner considering how busy a Saturday afternoon can be. 

Christina Rubino's profile image
Christina Rubino 
2 years ago

After 30 years banking with Citi, I am closing both my business and personal account. I have had nothing but problems with clerical errors which delayed the start of my business and have been given misinformation since I opened my business account with them 6 months ago. I feel like a pariah when I walk in because of THEIR errors and lack of proper training in handling business accounts. It finally came to a head yesterday after I followed their instructions and it still wasn’t enough to deposit checks I have been holding fo... read more

Roz Cavallaro's profile image
Roz Cavallaro 
2 years ago

The staff doesn’t seem well trained. They don’t know how to handle anything more than a quick deposit or withdrawal. They are not well versed on policy and procedure, which makes banking with them very difficult and time consuming. I will be closing my business and personal accounts today and switching to another bank. 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 3.6 star rating with 22 reviews. 

When is Citi open?

Citi is closed now. It will open on Monday at 9:00 a.m. 

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