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2301 Jericho Turnpike, Garden City, NY, 11040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
During a business day when this branch was open the three ATMs were not dispensing cash. Two of the ATMs were out of service and the other ATM said no cash withdrawals. It wasn't worth the time and effort to wait for a teller look up my accounts and show my ID and whatever else they need for a cash withdrawal.
The bank let me go as a Citigold customer after 16 years due to a corporate policy change and the branch laughed about it. Not sure how that's funny. If your rates weren't garbage for 3 straight years, it wouldn't have happened.
Meghan F was helpful in getting me in and out in an efficient and accommodating manner considering how busy a Saturday afternoon can be.
After 30 years banking with Citi, I am closing both my business and personal account. I have had nothing but problems with clerical errors which delayed the start of my business and have been given misinformation since I opened my business account with them 6 months ago. I feel like a pariah when I walk in because of THEIR errors and lack of proper training in handling business accounts. It finally came to a head yesterday after I followed their instructions and it still wasn’t enough to deposit checks I have been holding fo... read more
The staff doesn’t seem well trained. They don’t know how to handle anything more than a quick deposit or withdrawal. They are not well versed on policy and procedure, which makes banking with them very difficult and time consuming. I will be closing my business and personal accounts today and switching to another bank.
Citi has a 3.6 star rating with 22 reviews.
Citi is closed now. It will open on Monday at 9:00 a.m.
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