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Citi

2.7

About this business

Location details

2825 Richmond Ave, Staten Island, NY, 10314, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.747 reviews
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Marc Marc's profile image
Marc Marc 
7 months ago

This place is disgusting with their customer service they give no support to their customer when they are in need for help and ignore support this place is terrible I recommend not coming here. 

Gregory Lella's profile image
Gregory Lella 
8 months ago

They issued me a bad 1099 for savings bond I redeemed. The call center told me me to call the branch. The branch wouldn't return my call. They NEVER pick up the phone. You ALWAYS get transferred to the call center, who tells you to call the branch. Stay AWAY. Chase is so much better. 

Benjamin's profile image
Benjamin 
11 months ago

I had an A+ customer service experience today at the Richmond Avenue location. Angelo greeted me before I made my way to the line, I was only getting coins but he assisted me happily and opened a booth for me! He also stated I could ask for him if I needed assistance in the future. Shout out to Angelo at Richmond Avenue Citi Bank for fantastic customer service. 

Benjamin Joseph's profile image
Benjamin Joseph 
11 months ago

I had an A+ customer service experience today at the Richmond Avenue location. Angelo greeted me before I made my way to the line, I was only getting coins but he assisted me happily and opened a booth for me! He also stated I could ask for him if I needed assistance in the future. Shout out to Angelo at Richmond Avenue Citi Bank for fantastic customer service. 

Paul Vigliarolo's profile image
Paul Vigliarolo 
a year ago

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.7 star rating with 47 reviews. 

When is Citi open?

Citi is closed now. It will open at 9:00 a.m. 

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