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Citi
- Finance
- Plainview, NY
About this business
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location details
1105 Old Country Rd, Plainview, NY, 11803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
New ATMs are Absolute Junk !
The young woman working the front desk was rude and incompetent, unfamiliar with the basic tasks of my transaction and extremely unhelpful in finding the right course of action. Thankfully the gentleman in charge of her was much more helpful, understood the transaction I was trying to make, and directed me to Ms/Mrs. Irizarry who was able to perform it. The woman working on the far left side of the front desk in the afternoon of Jan 3rd, 2025, clearly doesn't have the people skills required for this sort of work.
I opened an account and they do not recognize me, I cannot access my money, and I spent too long at the brand trying to get help. ONLY reason I gave 4 stars is because Jose (the manager) remained professional even when I was annoyed. Which I was right to be annoyed because I could use MY card to pay a bill after a banker told me I can transfer funds then transfer again which locked my account. Had she not told me that information I wouldn’t have attempted this.
In my 45 years of banking this is the worst bank in the United States and NY. They failed to execute a trade when my wife made a deposit. They ignore emails, shut my accounts down without notice. I do not recommend Citibank and certainly not this branch and the staff here are incompetent.
Usually very "professional" these days. I've been with Citibank for 15 + years. But I can remember long ago I had a problem with my account and a "Manager" at the Plainviw office "yelled" at me. She was not very "professional" at all!
Frequently asked questions about Citi
How is Citi rated?
Citi has a 3.1 star rating with 16 reviews.
When is Citi open?
Citi is closed now. It will open on Monday at 9:00 a.m.
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