Citi's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citi

2.4

About this business

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC. 

Location details

1078 3rd Ave, New York, NY, 10065, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.411 reviews
Select a rating
Elizabeth Leff's profile image
Elizabeth Leff 
on Google
4 years ago

I came here about a year ago and was helped by someone who very much understood customer service and was great. But I had to come again now for help with something and the first person I spoke with wasn’t very skilled and the second person at first tried to help, but then didn’t go out of his way to actually address my issue, helped another customer in the meantime and then disappeared. I am even a Citibank priority customer, so don’t know what someone who doesn’t have priority would be treated. I have been wanting to leave ... read more

Lauren Senese's profile image
Lauren Senese 
on Google
5 years ago

Been here many times. Requested a notary twice: no dice. Tried on several occasions to get to ATM using card, but the mechanism is ALWAYS busted. Tellers are always nice, as well as the branch manager; other staff seem like they're doing you a favor. 

Ana Rosa's profile image
Ana Rosa 
on Google
5 years ago

This branch has A lack of customer service or understanding of their responsibilities. The elevator not working for handicap client and they did not note anything regarding my account. Horrendous service, avoid this branch! 

Diana Brind's profile image
Diana Brind 
on Google
6 years ago

the worst 

pranav patel's profile image
pranav patel 
on Google
6 years ago

I don't know what kind rules citi bank follow i am international student. I don't have ssn and i don't have account with them. My friend need money and i pick money from my bank and i try to deposit his account and i give my id but she told me i need ssn what kind that rules ?? I can't understand totally worst forget citi forever. 

View all google reviews

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.4 star rating with 11 reviews. 

When is Citi open?

Citi is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com