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1512 1st Ave., New York, NY, 10075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Where to start— phone calls not returned, no response to emails. Cannot reach a RM or financial advisor at this branch. Manager does not answer phone. In summary- lack of customer service. I’ve contacted Citi gold customer service 800 number but not much they could do other than take notes and file a complaint. I do not recommend this branch if you’re interested in investment services.
This has to be the worse bank in nyc understaffed and cant even cash a check from their own bank, but then want me to open an account no thank you ill stay at chase
NEVER answer the phone horrible service !
Only one teller this morning. Need improvement for customer service!
Citi has a 2.5 star rating with 23 reviews.
Citi is open now. It will close at 5:00 p.m.
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