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Citi

2.5

About this business

Location details

1512 1st Ave., New York, NY, 10075, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.523 reviews
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E B's profile image
E B 
a month ago

Where to start— phone calls not returned, no response to emails. Cannot reach a RM or financial advisor at this branch. Manager does not answer phone. In summary- lack of customer service. I’ve contacted Citi gold customer service 800 number but not much they could do other than take notes and file a complaint. I do not recommend this branch if you’re interested in investment services. 

Edgar Garcia's profile image
Edgar Garcia 
2 months ago

This has to be the worse bank in nyc understaffed and cant even cash a check from their own bank, but then want me to open an account no thank you ill stay at chase 

Moïse-Léna Jean-Louis's profile image
Moïse-Léna Jean-Louis 
2 months ago
Paul Sin's profile image
Paul Sin 
11 months ago

NEVER answer the phone horrible service ! 

E B's profile image
E B 
a year ago

Only one teller this morning. Need improvement for customer service! 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.5 star rating with 23 reviews. 

When is Citi open?

Citi is open now. It will close at 5:00 p.m.  

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