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Citi
- Finance
- Holbrook, NY
About this business
Location details
5801 Sunrise Hwy, Holbrook, NY, 11741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The worst customer service I've ever experienced. You'd think anyone working in finance would be detail oriented. That is not the case - I've been through the ringer w/ this branch, having to return to 5 times to open an estate account. In reality, it should have been two. Naming names, Daniel needs to practice some care in what he does - he put in the address on my license, when I told him that is not my current address (causing an issue with card/check distribution). He also scanned documents, then came back and told me th... read more
I am utterly disgusted by the way this bank treats its employees, especially the new ones. I witnessed firsthand today how a staff member was publicly berated for simply not knowing something. The yelling and condescending tone were completely uncalled for. It's appalling to see such a lack of respect and professionalism in a workplace. What's even more concerning is how this behavior affects the overall customer experience. I was trying to complete a transaction both in person and online today, and the tension in the branch... read more
This branch is useless when it comes to helping customers with problems they created. I waited 3 hours at the branch before someone met with me.
The worst overhaul on this branch. Completely sterile and staff is non existent for the amount of traffic they have. I’m always on a long line
Friendly and professional staff
Frequently asked questions about Citi
How is Citi rated?
Citi has a 3 star rating with 29 reviews.
When is Citi open?
Citi is closed now. It will open tomorrow at 9:00 a.m.
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