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Citi
- Finance
- Cos Cob, CT
About this business
Location details
453 E Putnam Ave, Cos Cob, CT, 06807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Deanna, Zero attempts have been made on Citi CosCob’s behalf to respond to my requests for a call back. I have emailed the manager, with no reply. . If the manager responded to requests to be contacted whether by phone or email I would not be writing this review. I repeat that the branch’s service has experienced a marked decline.
Would appreciate a call back when requested. Customer service has markedly deteriorated.
I think this is the best Citibank branch in the area. People are pleasant, helpful, friendly and competent. What else can you ask for in a bank?
Simple question about stop payment that hasn't been answered since Dec while they call to set up appointments to review account (to sell us stuff). Branch tells me to call "customer service" and that if I hit zero, I'll get a person (not true, at least not without never-ending attempts). So much for the personal banking service differentiating (not!) Forwarded me to a banker line that never picked up (talk to the hand). This is why moved most $$ to Marcus (great rates with same level of digital service) and now moving balanc... read more
Frequently asked questions about Citi
How is Citi rated?
Citi has a 3.5 star rating with 8 reviews.
When is Citi open?
Citi is closed now. It will open at 10:00 a.m.
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