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CITE
- Retail
- New York, NY
About this business
CITE home specializes in unique contemporary designs sourced from all over the world. Our exclusive brands and accessories can be found nowhere else in the United States.
Location details
152 Wooster St, New York, NY, 10012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
STAY FAR AWAY!!!! UNTRUSTWORTHY. horribly unprofessional store and customer service. purchased a damaged $5,000+ lamp. told them about it while it was being installed. for 6 months all we've gotten is a run around for a replacement, or a refund.
STAY AWAY. Purchased a piece from them a 11 months ago. In December was told that the piece was "lost" and promised a full refund that was never issued. Various excuses first and now full silence, just doesn't return my money. Oh and the manufacturer says it didn't receive my order. So it looks like we have to court. Used to be a reputable place. UPDATE: as of today, June 19, still NO REFUND issued to me. Have never seen anything like this. The owner ignores all communications, just steals your money. STAY AWAY FROM this pla... read more
STAY AWAY. Purchased a piece from them a 11 months ago. In December was told that the piece was "lost" and promised a full refund that was never issued. Various excuses first and now full silence, just doesn't return my money. Oh and the manufacturer says it didn't receive my order. So it looks like we have to court. Used to be a reputable place.
Absolutely AWEFUL customer service - TERRIBLE. Do not purchase from this store UNDER ANY CIRCUMSTANCE. I bought a four piece couch from this store and returned one piece. I have still not received a refund for this piece they keep making excuses and it is now 2 months behind the already generous 45 business days they told me (went through the holidays so 2 months there). Furthermore, this is a month after I requested it - they told me it would be disbursed after the couch was delivered (it came extremely late). They have bee... read more
Stay away from this store. We purchased an Ethnicraft couch from here a few months ago and Cite continually gave us excuses on why it couldn't be delivered. I ended up calling Ethnicraft and they told me that the emails Cite had forwarded to me from Ethnicraft were fake/fraudulent. I immediately disputed the charge with my credit card company when I learned this information. I'm not sure what the scheme is here but this is a disreputable company. Read all the reviews below and on Yelp, I'm not the only customer who has had t... read more
Frequently asked questions about CITE
How is CITE rated?
CITE has a 3.4 star rating with 39 reviews.
When is CITE open?
CITE is closed now. It will open at 11:00 a.m.
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