Citadel Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citadel Credit Union

3.9

About this business

Locally owned for nearly 80 years and proudly serving the community, Citadel is a full-service financial institution offering checking, savings, credit cards, loans, mortgages, investments, insurance and more. 

Location details

100 Granite Run Dr, Lancaster, PA, 17601, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.942 reviews
Select a rating
Mike Swart's profile image
Mike Swart 
on Google
8 months ago

Citadel get zero stars. Worst bank ever. They take for ever to answer their phone. Then they can’t help you cause it’s not there job and can’t send me in the direction to fix the security issue. When they delete two verification with nothing. 

Old Soul TV's profile image
Old Soul TV 
on Google
9 months ago

They decided to charge an extra $2.4k onto my auto loan because my insurance documents didnt have them listed as the lender. They never bothered to call me beforehand to discus the matter because "I dont have enough time to be making calls like that" - Brian Kibbler. With one phone call I couldve gotten my insurance documents situated in about 10 minutes, but something tells me this is just how these folks do business. Be very cautious, dont give them any reason to charge you extra and read the fine print! 

Anonymous's profile image
Anonymous 
on Google
a year ago

Great bank with nice people 

Luis Rodriguez's profile image
Luis Rodriguez 
on Google
a year ago

Great bank with nice people 

W. Price's profile image
W. Price 
on Google
a year ago
View all google reviews

Frequently asked questions about Citadel Credit Union

How is Citadel Credit Union rated?

Citadel Credit Union has a 3.9 star rating with 42 reviews. 

When is Citadel Credit Union open?

Citadel Credit Union is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com