This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Citadel Credit Union
- Credit Unions
- Downingtown, PA
About this business
Locally owned for nearly 80 years and proudly serving the community, Citadel is a full-service financial institution offering checking, savings, credit cards, loans, mortgages, investments, insurance and more.
Location details
1246 Cornerstone Blvd, Downingtown, PA, 19335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Very friendly staff and always willing to help in any way they can, they don’t judge and are always smiling.
Leaving one star purely for the first ATM you see when you open the doors. I was absolutely depending on this thing to work because I needed the money and it failed to come through. Lost $428 and have to waste my time calling my bank to reverse it. The ATM wasn't out of bills and the transaction was approved but the ATM gave an error, causing me to lose the money. Something told me to just stick with the usual gas station close to home. This is what I get for taking a chance apparently. Extremely upset. I was depending on th... read more
The people who work at this location was amazing and so happy and help for me that be with you guys forever now
Went there today at noon on Friday. No tellers there. I had to wait for a customer service agent. She explains the teller was in the bathroom and never came out. 10 minutes later a teller walks in with lunch for everyone. I hate being lied to. Why no tellers on a Friday at lunch the busiest banking day of the week? Very poor customer service. This is why I like going to Wegmans or Wawa. They know how to give good customer service!
This is THE WORST bank I've ever worked with. Today for no reason whatsoever, my account got locked. SOMEONE at Citadel unlocked it. Made one purchase, worked fine. Made another, locked again. Called again, Fraud department isn't actually a fraud department it's outsourced. So they can't remove the lock. I have to be without money until Monday because they dint have any support on staff for weekend, after hours or emergencies. Is that what you want to bank with? A institution you can't reach when you need to to get access to... read more
Frequently asked questions about Citadel Credit Union
How is Citadel Credit Union rated?
Citadel Credit Union has a 3.6 star rating with 35 reviews.
When is Citadel Credit Union open?
Citadel Credit Union is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com