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Citadel

4.2

About this business

Location details

520 S Higley Rd, Ofc, Mesa, AZ, 85206, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.2143 reviews
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Robin barton's profile image
Robin barton 
a month ago

My brother is being forced to give up his service dog. We have turned in the medical documents now 10 times I had the woman on the phone L. NELSON she confirmed verbally she had the shot records and licence information. Now they are asking for it again. They are trying to find a way to remove him from the facility. Move him to another center that is not properly equipped to take care.of him. 

Steven Kimball's profile image
Steven Kimball 
2 months ago
Kim Hohl's profile image
Kim Hohl 
3 months ago

Memory unit is a gawd awful place it stinks worse than an out house. When it smells like it did you know residents weren’t getting changed and showered like they are supposed to. My brother went 10 days without getting one. He was there for a couple months and the care was so poorly they do not have enough staff for the amount of residents. Constantly losing his clothes, in the same clothes for a couple days. Floor in his room always sticky. witnessed a resident on the floor in the dining room no caregiver around had to yell... read more

Norma Schlieper's profile image
Norma Schlieper 
3 months ago

I went to visit my brother and from his fairly dim room I noticed an interaction with a patient and nurse in the hallway. I don't know who this nurse was but she was so kind and gentle this patient was a little upset and she just smiled and dealt with him beautifully. I was so impressed. God bless her. It's what you do when you think no one is watching that defines the person you truly are. 

Naomi Fitzpatrick's profile image
Naomi Fitzpatrick 
3 months ago

Frequently asked questions about Citadel

How is Citadel rated?

Citadel has a 4.2 star rating with 143 reviews. 

When is Citadel open?

Citadel is closed now. It will open tomorrow at 9:00 a.m. 

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