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CIS Home Loans is a full-service mortgage bank. We have over 26 years of experience in the mortgage industry and are headquartered in Hamilton, Alabama. In addition to originating loans, CIS retains most mortgage loan servicing and is currently servicing loans in 49 states. We make mortgage loans simple so you can turn your dream house into your new home. The CIS team is focused on building strong relationships, dependability, and a commitment to effective communication. When working with CIS Home Loans you will always speak... read more
818 Military St S, Hamilton, AL, 35570, United States
Get directionsAfter reading other reviews, I decided to put my 2 cents worth in. We have been with CIS for around 7+ years. My personal experience with CIS has been awesome! We went through a bad period of time during COVID but they helped me & my family to get back on top & I am most grateful for that. From my point of view they seem to work as a family, are helpful and take the time to listen. I definitely would recommend CIS, especially if I look for a new home!!
They ran my credit 2 times. They never called to tell me I was approved I had to call. The lady was rude when I called.
I’ve never had a late payment with any company—until dealing with this bank. They consistently fail to send out statements in a timely manner, and I often receive the statement and the late notice on the same day. Despite this clear issue on their end, they continue to charge late fees and act as though the fault lies with the customer. Their customer service is not helpful—instead of listening or addressing the problem, they attempt to shift blame and use aggressive, dismissive language. Most frustratingly, they’ve now repo... read more
-CIS Home Loans Jessica Hughes is an awesome person. Keep doing a great job. She’s aways helpful and she goes out her way to fix things whenever there’s a problem. Great customer service
CIS made the home buying process simple and quick. Brooks Clark and Jessica Tucker were always there to help and answered all of my questions quickly. Would not hesitate to recommend them to friends and family.
CIS Home Loans has a 4.3 star rating with 115 reviews.
CIS Home Loans is open now. It is open 24/7.
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