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CIS Home Loans

4.3

About this business

CIS Home Loans is a full-service mortgage bank. We have over 26 years of experience in the mortgage industry and are headquartered in Hamilton, Alabama. In addition to originating loans, CIS retains most mortgage loan servicing and is currently servicing loans in 49 states. We make mortgage loans simple so you can turn your dream house into your new home. The CIS team is focused on building strong relationships, dependability, and a commitment to effective communication. When working with CIS Home Loans you will always speak... read more

Location details

818 Military St S, Hamilton, AL, 35570, United States

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4.3115 reviews
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Deborah Holloway's profile image
Deborah Holloway 
on Google
5 days ago

After reading other reviews, I decided to put my 2 cents worth in. We have been with CIS for around 7+ years. My personal experience with CIS has been awesome! We went through a bad period of time during COVID but they helped me & my family to get back on top & I am most grateful for that. From my point of view they seem to work as a family, are helpful and take the time to listen. I definitely would recommend CIS, especially if I look for a new home!! 

Noni Chambers's profile image
Noni Chambers 
on Google
2 weeks ago

They ran my credit 2 times. They never called to tell me I was approved I had to call. The lady was rude when I called. 

Steven Pearce's profile image
Steven Pearce 
on Google
3 weeks ago

I’ve never had a late payment with any company—until dealing with this bank. They consistently fail to send out statements in a timely manner, and I often receive the statement and the late notice on the same day. Despite this clear issue on their end, they continue to charge late fees and act as though the fault lies with the customer. Their customer service is not helpful—instead of listening or addressing the problem, they attempt to shift blame and use aggressive, dismissive language. Most frustratingly, they’ve now repo... read more

Stephanie Dash's profile image
Stephanie Dash 
on Google
2 months ago

-CIS Home Loans Jessica Hughes is an awesome person. Keep doing a great job. She’s aways helpful and she goes out her way to fix things whenever there’s a problem. Great customer service 

Jessica Bowles's profile image
Jessica Bowles 
on Google
10 months ago

CIS made the home buying process simple and quick. Brooks Clark and Jessica Tucker were always there to help and answered all of my questions quickly. Would not hesitate to recommend them to friends and family. 

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Frequently asked questions about CIS Home Loans

How is CIS Home Loans rated?

CIS Home Loans has a 4.3 star rating with 115 reviews. 

When is CIS Home Loans open?

CIS Home Loans is open now. It is open 24/7. 

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