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1444 Wazee St #130, Denver, CO, 80202, United States
Get directionsWe have used cin7 for ten years and have moved on to a new software principally as we needed more features for our growing business and they haven't improved anything relevant to us, despite our requests early on. I guess its a part of the SAAS model, capture the customer and sell to an investment company. There are flaws in their cost roll up for BOM as values get calculated twice. We down sized to one seat as we still need access to our data but guess what our pricing has not changed and no one will respond to our emails. ... read more
The office is on floor 8
CIN7 is by far the worst experience we've ever had with a software provider. We were promised robust reporting, flexible features, and real support. What we got was none of that. We couldn’t even pull basic data from the system. Onboarding was a mess. Every question we asked was met with “that’s not possible.” We told them early on the platform didn’t work for us; and despite never actually using the system, they flat-out refused to refund us. They took our money, delivered nothing, ignored our follow-ups, and left us with a... read more
It is incredible how disrespectful they are when it comes to customer service. Unfortunately, there is no willingness to provide you with the minimum required attention for customer satisfaction. Such a pain!
Fantastic company.
Cin7 US has a 2.3 star rating with 6 reviews.
Cin7 US is open now. It is open 24/7.
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