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CIBC Branch with ATM

2.7

About this business

Location details

538 W Broadway, Vancouver, BC, V5Z 1E9, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
SunClosed
2.798 reviews
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Rebecca's profile image
Rebecca 
a month ago

Neneth was extremely rude and unprofessional. Another CIBC teller told me last month that my account includes three free bank drafts. When I mentioned that, she immediately said it was “impossible” and basically treated me like I should either pay or leave. I can accept being charged if that is the actual policy. What I cannot accept is such a hostile and disrespectful attitude. I honestly don’t understand how someone like this is working in customer service at a bank. 

Catherine Mateo's profile image
Catherine Mateo 
3 months ago

ATM closes at 7pm. smh 

jerry wu's profile image
jerry wu 
6 months ago

The teller Eddy was very helpful today. Even though my things only took a few minutes. I witnessed how patient he was with the old lady in line before me. Great customer service. 

abc sss (handsome fish)'s profile image
abc sss (handsome fish) 
6 months ago

I went to the branch and would like to request to apply for a black aventura credit card because I have a travel pan coming soon. The so called financial services representative, a female have been showing me her annoying attitude THE WHOLE TIME, it’s my first time go to their branch and I was trying to give her my friendly smile the whole time, she was just very inpatient and annoyed, she just kept talking and does not give you any chance to ask any questions, if you tried to ask a question , oh my god, congratulations, you... read more

Caro O'Kennedy's profile image
Caro O'Kennedy 
7 months ago

It is incredibly frustrating to respond to bank generated messages regarding accounts. Dealing with auto responses while not being able to reach a person who could solve the issue in minutes raises questions about commitment to customer service. . After days of repeated efforts with no contact or resolution, I have no option but to go to the bank to try to resolve the issue in person. And then there is no accessible parking. 

Frequently asked questions about CIBC Branch with ATM

How is CIBC Branch with ATM rated?

CIBC Branch with ATM has a 2.7 star rating with 98 reviews. 

When is CIBC Branch with ATM open?

CIBC Branch with ATM is closed now. It will open at 9:30 a.m. 

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