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291 Rexdale Blvd, Etobicoke, ON, M9W 1R8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Needs better staff. They think they’re better and smarter than you. Critical thinking. Will close my accounts today
I booked an appointment at CIBC to discuss opening a TFSA, but unfortunately my experience with Razia was very disappointing. Instead of answering my questions clearly, she spent about 15 minutes explaining information that wasn’t relevant to what I was asking. Throughout the appointment, I felt she was dismissive and spoke to me in a condescending manner, as though I didn’t understand basic financial concepts. I came in hoping to receive guidance and open an account, but I left without accomplishing anything. No customer sh... read more
⭐⭐⭐☆☆ (3/5) I visited this branch today after being directed there by another department to resolve an account-related issue. Unfortunately, the experience was frustrating and poorly coordinated. Prior to visiting, I was advised over the phone that the branch would be able to assist me. However, once I arrived, I was repeatedly directed between different phone numbers and departments and was never properly connected to the team that could actually resolve the issue. It felt like I was being sent back and forth without anyone... read more
Absolutely horrific customer service! Do NOT come here if you can avoid
I had a very disappointing experience with this bank during my mortgage renewal process. I started actively shopping for renewal rates on March 3, 2026, and followed up consistently (13 times) over the next several weeks. Despite repeatedly requesting written confirmation of rates, nothing was ever provided. On April 1, I was verbally quoted 3.94% for a fixed rate. By April 10, that rate had increased to 4.14%. Throughout this period, I was frequently told that the “backend was busy,” and at one point my representative was a... read more
CIBC Branch with ATM has a 2.4 star rating with 72 reviews.
CIBC Branch with ATM is closed now. It will open on Monday at 9:00 a.m.
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