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10166 King George Blvd, Surrey, BC, V3T 2W4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad costumer service
Terrible experience at this CIBC branch. I came only to pick up my expired credit card — the message clearly said to bring my ID and old card. I did, but the staff refused to give me my parcel and insisted on a driver’s license I don’t even have. Rude, unhelpful, and completely unprofessional — even the manager had no clue about proper procedures. Total waste of time. If I could give minus stars, I would.
Today I went to the bank to deposit a cheque and my cheque was put on hold. I told them that you were able to release the cheque for the last 1/5 years. Why did you put it on hold today? I told them that your staff releases my cheque every time. Why can't you do it today? They said that is our policy. Then why have you been releasing it for the last 1/5 years and saying it's the staff's fault? I don't know if the staff was wrong today or before.
CIBC Branch with ATM has a 1.9 star rating with 204 reviews.
CIBC Branch with ATM is closed now. It will open tomorrow at 9:00 a.m.
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