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10166 King George Blvd, Surrey, BC, V3T 2W4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible experience at this CIBC branch. I came only to pick up my expired credit card — the message clearly said to bring my ID and old card. I did, but the staff refused to give me my parcel and insisted on a driver’s license I don’t even have. Rude, unhelpful, and completely unprofessional — even the manager had no clue about proper procedures. Total waste of time. If I could give minus stars, I would.
Today I went to the bank to deposit a cheque and my cheque was put on hold. I told them that you were able to release the cheque for the last 1/5 years. Why did you put it on hold today? I told them that your staff releases my cheque every time. Why can't you do it today? They said that is our policy. Then why have you been releasing it for the last 1/5 years and saying it's the staff's fault? I don't know if the staff was wrong today or before.
Worst bank I have ever visited in my whole life. Needed to just get my credit card unlocked which is such a tiny thing and I went twice when they told me once that come before 2 PM and then that we dont have anyone to call for you and then booked me an appointment where the person says my system is crashing come another time and its been 2 months ive been trying to get my credit card unlocked. what a shitty service these people give and how come the bank hasnt been shut down already my god!
I had a very disappointing experience at CIBC. The receptionist Brahdi was extremely rude and unprofessional during my visit. Instead of offering help, she made me feel unwelcome and treated me with a lack of respect that no customer should have to experience. A bank should be a place where clients feel valued and supported, but unfortunately, that was not the case here. I truly hope CIBC addresses this issue and provides better training to their staff, because no one deserves to be treated this way.
Long waiting time!!!!!!!!worst bank ever Also they didn’t solve my credit card problem from last 8 months
CIBC Branch with ATM has a 1.9 star rating with 201 reviews.
CIBC Branch with ATM is closed now. It will open on Monday at 9:00 a.m.
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