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9855 Austin Ave Unit 195, Burnaby, BC, V3J 1N4, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 5:00 p.m. | |
Tue | 9:30 a.m. to 5:00 p.m. | |
Wed | 9:30 a.m. to 6:00 p.m. | |
Thu | 9:30 a.m. to 6:00 p.m. | |
Fri | 9:30 a.m. to 6:00 p.m. | |
Sat | 9:30 a.m. to 4:00 p.m. | |
Sun | Closed |
Had a great experience with Nirmala, very helpful and quick. First time dealing with CIBC and she made the process super easy!
I am an imperial member did a bank draft. Teller did not advise funds transferred which were available was actually still on hold and would occur an overdraft fee. Still processed the draft. Should probably advise on items like this so I could just come back a few days later.
Mr. Luo N. helped me in several banking transactions in the past few months. Each time, he helped me with professionalism and politeness. Not many banking tellers have kept or have the interest in keeping this high standards in these days. Just want to give a shout and acknowledgment on his excellent work. Thanks!
Update: Unfortunately bringing this review down to two stars as the customer service is practically nonexistent unless you need something major done. Very tired of constantly being redirected to "just do it online" when their online services don't even work correctly. Will probably switch banks after being a customer for over ten years. Friendly and helpful staff that assisted me with updating my personal information. Very convenient location.
I had a very bad experience here with a teller. She repeatedly asked how I wanted to deposit my cheque, but each time insisted on doing it her own way. The manager was not present at the branch, and the teller clearly had no idea how to handle my request. I ended up taking my business elsewhere and made the deposit quickly without any issues.
CIBC Branch with ATM has a 2.8 star rating with 128 reviews.
CIBC Branch with ATM is open now. It will close at 5:00 p.m.
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