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550 King St N, Waterloo, ON, N2L 5W6, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 5:00 p.m. | |
Tue | 9:30 a.m. to 5:00 p.m. | |
Wed | 9:30 a.m. to 5:00 p.m. | |
Thu | 9:30 a.m. to 6:00 p.m. | |
Fri | 9:30 a.m. to 6:00 p.m. | |
Sat | 9:30 a.m. to 4:00 p.m. | |
Sun | Closed |
I've only had good experiences here. Helpful and polite staff, and our financial advisor Amelia helped us a lot with some last minute financial things
Deeply disappointed with the service at this CIBC branch. I made multiple phone calls over two days, left voicemails, and finally got a response saying I can come in person to check for appointments. I did exactly that—only to be told to “wait on the sofa,” then abruptly dismissed by another staff member who told me to book online and leave. I was trying to speak to someone about a significant personal loan. I came prepared, serious, and hopeful—and left completely ignored and disrespected. Zero follow-up. Zero accountabilit... read more
Deeply disappointed with the service at this CIBC branch. I made multiple phone calls over two days, left voicemails, and finally got a response saying I can come in person to check for appointments. I did exactly that—only to be told to “wait on the sofa,” then abruptly dismissed by another staff member who told me to book online and leave. I was trying to speak to someone about a significant personal loan. I came prepared, serious, and hopeful—and left completely ignored and disrespected. Zero follow-up. Zero accountabilit... read more
To be honest very disappointing customer service I have been a customer over 5 years and every time I go to this branch it’s like they have never seen me before, it’s really uncomfortable going to the branch as I also feel racially profiled.
CIBC Branch with ATM has a 3.1 star rating with 128 reviews.
CIBC Branch with ATM is open now. It will close at 5:00 p.m.
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