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550 King St N, Waterloo, ON, N2L 5W6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
First a CSR accepts me at her window then does a good job explaining a deposit issue but when I ask about the US exchange rate she dismisses me saying “I’m supposed to be closed” go to the agent. Second when I got the rate from the 2nd agent he quoted 1.3527 then when I checked at the ATM the rate was 1.45 so I went back to the agent only be told the new rate is 1.457. What an operation? Short summary; looks like gaming us and also some lazy service no matter what $$$s you have with them. Maybe it’s time to change banks afte... read more
Worst bank in Canada
I've only had good experiences here. Helpful and polite staff, and our financial advisor Amelia helped us a lot with some last minute financial things
Deeply disappointed with the service at this CIBC branch. I made multiple phone calls over two days, left voicemails, and finally got a response saying I can come in person to check for appointments. I did exactly that—only to be told to “wait on the sofa,” then abruptly dismissed by another staff member who told me to book online and leave. I was trying to speak to someone about a significant personal loan. I came prepared, serious, and hopeful—and left completely ignored and disrespected. Zero follow-up. Zero accountabilit... read more
CIBC Branch with ATM has a 3 star rating with 130 reviews.
CIBC Branch with ATM is closed now. It will open on Monday at 9:30 a.m.
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