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CIBC Branch with ATM

3.1

About this business

Location details

550 King St N, Waterloo, ON, N2L 5W6, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
SunClosed
3.1128 reviews
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Raluca Nuta's profile image
Raluca Nuta 
on Google
a month ago

I've only had good experiences here. Helpful and polite staff, and our financial advisor Amelia helped us a lot with some last minute financial things 

Bree Halicki's profile image
Bree Halicki 
on Google
2 months ago
Laksith's profile image
Laksith 
on Google
2 months ago

Deeply disappointed with the service at this CIBC branch. I made multiple phone calls over two days, left voicemails, and finally got a response saying I can come in person to check for appointments. I did exactly that—only to be told to “wait on the sofa,” then abruptly dismissed by another staff member who told me to book online and leave. I was trying to speak to someone about a significant personal loan. I came prepared, serious, and hopeful—and left completely ignored and disrespected. Zero follow-up. Zero accountabilit... read more

Laksith's profile image
Laksith 
on Google
2 months ago

Deeply disappointed with the service at this CIBC branch. I made multiple phone calls over two days, left voicemails, and finally got a response saying I can come in person to check for appointments. I did exactly that—only to be told to “wait on the sofa,” then abruptly dismissed by another staff member who told me to book online and leave. I was trying to speak to someone about a significant personal loan. I came prepared, serious, and hopeful—and left completely ignored and disrespected. Zero follow-up. Zero accountabilit... read more

Andrew Samuel's profile image
Andrew Samuel 
on Google
4 months ago

To be honest very disappointing customer service I have been a customer over 5 years and every time I go to this branch it’s like they have never seen me before, it’s really uncomfortable going to the branch as I also feel racially profiled. 

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Frequently asked questions about CIBC Branch with ATM

How is CIBC Branch with ATM rated?

CIBC Branch with ATM has a 3.1 star rating with 128 reviews. 

When is CIBC Branch with ATM open?

CIBC Branch with ATM is open now. It will close at 5:00 p.m.  

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