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CIBC Branch (Cash at ATM Only)

2.6

About this business

Location details

315 Lincoln Rd, Waterloo, ON, N2J 4H7, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.653 reviews
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V C's profile image
V C 
a month ago
Alastair Cardoz's profile image
Alastair Cardoz 
a month ago

Last week I went there and no associate or front desk person was available I was waiting for more than 25 mins just to collect my credit card that was delivered there. When the associate came she told me she can't help as I did not have any appointment to collect the card.. this made no sense but she was rude and did not help. I was planning to cancel my bank account from CIBC. However, when I visited today morning Nov 21, I met an associate named Swarnima ( I hope I spelled that correct) helped me collect my card she was ve... read more

Hariti Dave's profile image
Hariti Dave 
3 months ago

I wish I could give them 0 stars. What kind of seriousness do people working there has!!! I took an hour early from my 9-5pm so that I can go and discuss about something very important. I went there at 4pm and nobody in the lobby. Nobody in any rooms there. I hear women at the back somewhere giggling and laughing about husbands. Are you kidding me right now? What kind of professionalism and customer orientation is that? This branch to do something about it or soon you are losing a very old customer. VERY DISAPPOINTED!!!!! 

Jeff Axelrod's profile image
Jeff Axelrod 
3 months ago

Extremely unresponsive staff. Branch manager's voicemail is set to not accept messages, referring you instead to email, without even providing an email address. Bank at another institution. 

Nikunj Gandhi's profile image
Nikunj Gandhi 
3 months ago

No one is at the reception to attend the customer. How poor service they are providing for loyal customer who have been with them from many years. 

Frequently asked questions about CIBC Branch (Cash at ATM Only)

How is CIBC Branch (Cash at ATM Only) rated?

CIBC Branch (Cash at ATM Only) has a 2.6 star rating with 53 reviews. 

When is CIBC Branch (Cash at ATM Only) open?

CIBC Branch (Cash at ATM Only) is closed now. It will open at 9:00 a.m. 

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