CIBC Branch (Cash at ATM only)

daniel skaf 

on Google

2 months ago

Disappointed, Rude manager. 

Ben Alsh 

on Google

2 months ago

I recently had a very disappointing experience at this branch with the manager. I felt that her approach was unprofessional and rude during our interaction. As a customer, I expect a higher level of professionalism, especially from someone in a managerial role. This experience has impacted my perception of CIBC, and I hope that steps will be taken to address this issue. Additional: I visited this CIBC branch agin and encountered an unprofessional and disrespectful manager whose behavior was both slow and dismissive. Her cond... read more

Shivani Patel 

on Google

2 months ago

Extremely disappointed with my recent experience at this CIBC branch. While there was no wait time when I walked in to request a simple bank draft, I ended up being stuck there for over 30 minutes due to complete disorganization and lack of accountability. The Customer Associate first directed me to an advisor, who informed me that their system wasn’t working and promptly passed me off to someone else. From there, I was sent back and forth between staff members with no one taking ownership of the issue. When I expressed that... read more