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12024 Sarcee Trail NW Unit 100, Calgary, AB, T3R 0J1, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I honestly don’t even know why I still have accounts at CIBC. Whether it’s the bank’s policies or the customer service, something just consistently feels off. Interactions with staff have been frustrating more often than not — not sure if it’s a lack of training, poor internal systems, or just the culture. Either way, the experience has made me seriously reconsider my relationship with this bank. Time for a change.
Jay and Zareen are very customer-focused and go out of their way to help you. I had a great experience.
I'm sorry to say, but this bank has poor customer service. These issues often arise when the entire staff comes from the same ethnic background, leading to a lack of diversity in perspective. As a result, concerns are not properly addressed because staff members tend to support each other rather than focus on resolving customer issues. The prevailing attitude seems to be, "My way is the right way." When you request something to be printed, they provide it on plain paper instead of official CIBC letterhead or stationery. If y... read more
Jay was fantastic! He’s helping me plan for my wedding/future, very friendly & informative!
One person helping people, and the rest are hiding in their offices
CIBC Branch (Cash at ATM only) has a 2.3 star rating with 83 reviews.
CIBC Branch (Cash at ATM only) is closed now. It will open at 9:00 a.m.
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