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Choiceone Bank
- Financial Services
- Sparta, MI
About this business
ChoiceOne Financial Services is the holding company for ChoiceOne Bank and also owns and operates two subsidiaries to better serve its customer base: ChoiceOne Mortgage Company of Michigan offering residential mortgages and ChoiceOne Insurance Agencies. The insurance subsidiary provides insurance products and investment options, such as brokerage services, mutual funds and financial advice. Its insurance agency offers insurance products in home, auto, business, worker's compensation, umbrella coverage and key person coverage... read more
Location details
109 E Division St, Sparta, MI, 49345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Called the bank ahead of time to notify that we were heading out of state on vacation and which states we were heading to. The bank locked our card three times! It’s so nice heading into a hotel at midnight just to find that you cannot pay for a room, then two days later you cannot purchase items and then heading home my card is again locked when I need to pump gas! It’s lovely when everyone is looking at you like you have no money! Only one time this happened when the bank is open! Unbelievable and a joke! So beyond UNHAPPY... read more
2020 Terrible experience trying to get a mortgage. I’ve got great credit, have gotten literally dozens of mortgages over the past 40 years. I completed an online application, waited a week and never heard anything. I then contacted the bank, was told that my loan had been assigned to a certain person, they were unavailable but I was asked to send an email to their processing assistant, which I did. I waited another week never heard anything no response to email no phone call. I then called the bank again and was told that t... read more
Awful customer service after hours. Attempted to contact for a fraud issue and it’s impossible.
Business response:
Hi Roger we would loved to talk to you about your experience. Can you please send us the best contact number via private message?
Recommended
My almost 18 year old daughter got her first "big girl" job with a real paycheck this month. She needed to open a checking account so she could deposit her checks and have a debit card to use instead of having to deal with cash, especially now. We went to our local branch and called inside to enquire about new accounts. Every person I talked to was so friendly and patient. We had to carry out the entire transaction through the drive-thru, and it took a bit longer than usual. However, this was to be expected and the ladies at... read more
Great managers and staff. Both Kim Hill and Kristie Walker and their teams give exceptional personalized service everytime! This is the differentiator from other banks.
Awesome place to work AND bank!! In this industry that isn't always the case.
Konrad Raclawski is awesome! He always returns calls and does what he says! Such a great person at a great bank.
Great Community Bank! We're real people who understand your needs!
Frequently asked questions about Choiceone Bank
How is Choiceone Bank rated?
Choiceone Bank has a 3.2 star rating with 51 reviews.
When is Choiceone Bank open?
Choiceone Bank is closed now. It will open tomorrow at 9:00 a.m.
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