Chloe + Isabel's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chloe + Isabel

3.3

About this business

Location details

469 Broome St, New York, NY, 10013, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.343 reviews
Select a rating
IsaBelle Marie Tusca's profile image
IsaBelle Marie Tusca 
7 months ago

Walked into IM, and I’ve never felt more disrespected in my LIFE. We walked in around 12pm—barely 4 people in the store, and still NO ONE acknowledged us. Fine, but if you have over 5 employees working at a luxury store with barely any customers, I’d expect a nod or a hello. Nothing. In the end of the day we did buy a pair of sneakers. DO BETTER 

Riecke's profile image
Riecke 
a year ago

Wir waren vorgestern in dem Geschäft in Soho und können nur positives berichten. Die Verkäuferinnen waren super nett und geduldig. Meine Tochter war auf der Suche nach einem bestimmten Sweatshirt, dass es im Ladenraum nicht gab. Dieses und andere Sweatshirts wurden uns aus dem Hinterraum gebracht. Leider gab es da Sweatshirt nicht in der richtigen Damengröße, aber die clevere Verkäuferin brachte uns die kleinste Herrengröße und diese war perfekt. Toller Service, furchtbar liebe Verkäuferinnen und ein tollen Einkaufsergebnis.... read more

Rafaella Nicoletti's profile image
Rafaella Nicoletti 
a year ago

Usually Isabel Marant girls are REALLY NICE but one yesterday around 7pm 1/09/25 was so mean and disrespectful, I dont know what is happening to the brand, i also bought a pair of ballerinas and they completely broke apart after 1 wear. I went to the store to check a new pair (i bought mine in Cannes) and they are indeed poorly made. Also the customer service is disgusting since they said nothing bad happened to my shoes. Note* i own 1 bag and 2 pair of shoes from ISABEL MARANT and guarantee you, i wont be purchasing again b... read more

Carol Scott's profile image
Carol Scott 
a year ago

bought a shearling jacket over $2400 and the fur turned GREEN in areas. I reached out to online customer service and they told me since I bought it in the store I would have to communicate with them,, well .. after 3 emails .. NO response! not only is their customer service bad? but they do NOT stand behind their merchandise which in this case is over priced and quality doesn't hold up! I purchased 4 coats /jackets from them and well now? I will NEVER buy another! over priced and BAD quality not to mention zero customer serv... read more

Olivia Monsul's profile image
Olivia Monsul 
a year ago

I had the most amazing experience shopping at this location! All the girls here were so helpful and I am so happy with my purchase!! Thank you so much Georgia, Hannah and Dee!! ❤️❤️❤️ 

Frequently asked questions about Chloe + Isabel

How is Chloe + Isabel rated?

Chloe + Isabel has a 3.3 star rating with 43 reviews. 

When is Chloe + Isabel open?

Chloe + Isabel is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com