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Children’s Minnesota Specialty Center Lakeville
- Wellness
- Lakeville, MN
About this business
Location details
18432 Kenrick Ave, Lakeville, MN, 55044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible job on follower up. Bills keep sending home but no result for my daughter's test at all. No follow ups to my daughter's primary doctor. No one can complain to because it's children's hospital. I called left voice mail no one contact with me. Then later I got bill collection company's letter for collect my daughter's visit bill! What a joke! So nothing I can do just paying the bills ! I am not appreciate Children's hospital !
The therapists here are fantastic - they get 5 stars. We came here to see a speech therapist to help with bottle refusal. It took a few weeks but we finally got our baby to drink from a bottle. The front desk however gets 1 star. It took multiple calls and voicemails to get our initial appointment set up. We needed to change our time and I told the person working the desk that almost any time on Wednesday through Friday worked. They spent several minutes looking at the calendar and offered me a time on Mondays. There was als... read more
Terrible program for kids in crisis. No actual evidence based therapies, no homework to have kids work on skills learned, no communication when problems arise or on child's progress (except a sheet with scores of 1-3 for different "therapies" they participated in that day, to which there were always a score of 3). They felt it was appropriate to discharge (child) for "completing the program" 24 hours after calling us to take our child to the ER for SI. We were referred to this program from an inpatient stay and were only the... read more
Same problem that everybody else seems to be experiencing, nobody answers the phones and I have left multiple messages that have gone on returned so I had to drive all the way to the clinic to schedule an appointment in person, which is absolutely ridiculous, especially given, that I have special needs child with a bunch of equipment that I have to bring. I’m not sure how they haven’t fixed their front desk issue considering this has been ongoing.
Had a sense of some real attitude behind the front desk. 05.28.24 @ 8:10 am. Not even a hello, never even looked up from her computer screen. Had an appointment for my son at 8am. He was sick, so I called multiple times prior to the appointment. No answer at all. Came in physically just because I could not get through to ask if my son could be seen for his appointment. We were denied which is fine. The unprofessional attitude and stating the "phones are on at 7:00" probably was not necessary. Bad look for a Children's branch... read more
Frequently asked questions about Children’s Minnesota Specialty Center Lakeville
How is Children’s Minnesota Specialty Center Lakeville rated?
Children’s Minnesota Specialty Center Lakeville has a 1 star rating with 7 reviews.
When is Children’s Minnesota Specialty Center Lakeville open?
Children’s Minnesota Specialty Center Lakeville is closed now. It will open on Monday at 8:00 a.m.
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