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Chico's

4.3

About this business

Location details

2008 W Gray St, River Oaks Center, Houston, TX, 77019, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.337 reviews
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Joyce B.'s profile image
Joyce B. 
11 years ago

Jan is an outstanding, most helpful salesperson I know 

Jancindenn's profile image
Jancindenn 
13 years ago

Great service and Fabulous clothes – Love their service and selection of styles that they offer. They are better than most woman's clothing stores, and the staff really has knowledge as to what is in style and what will look great on you. 

TessHa's profile image
14 years ago

Not this Chico's! – I love Chico's, but will be driving north from now on. Over the last year, the service at this location has continued to decline. No one knows the stock; the women who work there seem only to want their employee discount. I've had to wait for help because one or more people on the floor are trying on clothes. If I want to be treated rudely, I can find somewhere cheaper. 

cfieldshopper's profile image
cfieldshopper 
14 years ago

Poor Customer Service – Both store personnel and customer service were useless in processing a return. District Manager, Judy Duncan (1.239.298.1817), is unresponsive. We've shopped here and @ Chico's for years - all good. This experience has left a very bad taste in our mouths and we will not return. 

QCsmith's profile image
15 years ago

Hello? – The past two times I have been to this Chico's, I have not purchased anything. Why? The clothes are great, good prices, super cute stuff. But, the staff does not acknowledge their customers. Both times I've been, no one has greeted me and unless I go up to them and ask for a dressing room I won't get any customer service. I could walk out of the store without any interaction between me and the associates. Also, the days I have gone into the store were weekdays when it was pretty slow, not on a busy weekend. I like t... read more

Houstonian713's profile image
Houstonian713 
15 years ago

Bad experience – This was a horrible experience and waste of money. The clothes look great in the store, but don't go by the cleaning instructions on the tags. If you don't want to have all of it dry cleaned, don't buy it! Colors faded; pants shrank....and instructions were followed to the letter and then some. The store clerks are sticky sweet when you're there to shop and spend, but try returning something and they become ice queens. Even the store manager doesn't know her own return policy and was so rude it was unbelieva... read more

misslaci's profile image
misslaci 
15 years ago

HORRIBLE Customer Service – Apparently customer service is not their first priority. I was told by an employee everything was an additional 20% off that day. I picked out my items and went to the counter. Another employee was behind the counter. She rung me up and before my transaction was done she received a personal phone call. While still on the phone she told me to run my card. I let her know I had a question and would wait until she was done with her personal phone call. She was visibly irritated that I asked why I didn... read more

Contributor's profile image
Contributor 
17 years ago

Women's clothing influenced by world cultures and designed for style and comfort. – In Short For women who love to travel, or who simply prefer a worldly look, Chico's offers fashions inspired by the cultures of Africa, Japan and South America. Much of the store-exclusive clothing line consists of embroidered tank tops, linen jackets, washable silk blouses, tailored pants and button-down tops. Most items are lightweight and loose-fitting. Many feature elastic waistbands. Beaded earrings and bracelets complete that just-off-s... read more

Contributor's profile image
Contributor 
17 years ago

Women's clothing influenced by world cultures and designed for style and comfort. – In Short For women who love to travel, or who simply prefer a worldly look, Chico's offers fashions inspired by the cultures of Africa, Japan and South America. Much of the store-exclusive clothing line consists of embroidered tank tops, linen jackets, washable silk blouses, tailored pants and button-down tops. Most items are lightweight and loose-fitting. Many feature elastic waistbands. Beaded earrings and bracelets complete that just-off-s... read more

Frequently asked questions about Chico's

How is Chico's rated?

Chico's has a 4.3 star rating with 37 reviews. 

When is Chico's open?

Chico's is closed now. It will open at 10:00 a.m. 

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