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Chemical Bank
- Banks
- Ann Arbor, MI
About this business
For over 95 years, Chemical Bank's hometown approach to banking has been focused on community banking, highlighted by local leadership, a devotion to community and personalized service. Member FDIC
Location details
2950 S State St, Ste 100, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Horrible customer service. Always long delays. No managers in branches. No response to customer requests. Their online bill pay subtracts the payment immediately regardless of whether or not the check has been cashed. Avoid at all costs.
Would score ZERO. Since the merge to TCF bank, the website is awful. Using my ChemBank un & pw, it gave me error. On the phone you can't get in touch with a person. Wait times are ridiculous.... I waited about 30 minutes the first time I tried to call and she transferred me which put me into another 60+minute queue. Hung up. Next time I called, I waited for 90 minutes while I was doing other work around the house. No answer, got sick of waiting. Now I need to drive an HOUR just to get information about my loan because the of... read more
Would score ZERO. Since the merge to TCF bank, the website is awful. Using my ChemBank un & pw, it gave me error. On the phone you can't get in touch with a person. Wait times are ridiculous.... I waited about 30 minutes the first time I tried to call and she transferred me which put me into another 60+minute queue. Hung up. Next time I called, I waited for 90 minutes while I was doing other work around the house. No answer, got sick of waiting. Now I need to drive an HOUR just to get information about my loan because the of... read more
Friendly staff, clean office, and great products. What more could you ask for.
Frequently asked questions about Chemical Bank
How is Chemical Bank rated?
Chemical Bank has a 2.9 star rating with 18 reviews.
When is Chemical Bank open?
Chemical Bank is closed now. It will open at 9:00 a.m.
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