Chek Masters

Courtney McNabb 

on Google

5 years ago

If I could give 0 stars I would. The “supervisor” April J. Was VERY rude and not helpful at all. When I inquired about a ONE TIME courtesy for them to waive the $35 dollar fee from 2013 which made the balance $55, the fee more than the balance itself. She was very pleased to tell me that if I’m paying over the phone with a debit/credit there is also an additional fee. Very rude. VERY unprofessional. 

Kristan Hassett 

on Google

6 years ago

I called to get information on paying with checking account. While I was speaking to the woman she would cut me off and and talk over me. She said something that I didn't understand and I told her I dont understand and she flipped a switch. I asked to speak with a manager because she was so rude and condescending that I couldn't get any information from her. She told me not to make the payment and she would send it to the district attorney's office she was terrible!!! I contacted them to pay my debt and she wasn't allowing m... read more

holly jones 

on Google

6 years ago

Extremely rude! Refuse to let me speak to a supervisor or the main boss. Told me I don't care what you want when I requested that information. I tried to file a complaint and was hung up on. Judged the situation and wouldn't allow me to make a complaint. Told me that they deal with people like me everyday and we are always wrong. Discrimination against people who have checks there.