CheckRedi

Matthew R 

on BBB

3 years ago

Would not refund service charges on Bank Fraud that was verified by B************** using the SmartPay app. Checkredi said the charges occurred after I filed the fraud compliant with my bank because the app takes several days to process.They refused to run the charges after another account was open and the payment information was updated on the SmartPay app. 

Sandy K 

on BBB

3 years ago

They do not work with you when you are struggling. I had got gas and realized that the account that was linked was not correct and tried to take care of it asap. The company charged me a 30 dollar fee and refused to waive a one time fee. I am having financial struggles and can not afford this at this time. I would not use get go advantage pay because they do not care what situation you are currently in. Use another gas discount company is my recommendation. 

V. Vananda 

on BBB

4 years ago

CHECKredi does not deserve even one (1) star! Our checking account was compromised and of course, we had the bank close it immediately. Actually, it was the bank that notified us of the problem, They opened a new account with different account number for us. My husband, not thinking of the change, used his bank debit card for a couple of purchases at a W******* gas station/market. Of course, the bank rejected the 2 charges. This was an honest mistake by my husband, which could happen to anyone. Anyway, we were completely una... read more

kelsey l 

on BBB

4 years ago

I purchased $12 in gas at Cumberland farms, I received an e mil saying it was declined from my bank. I called my bank and they said I have the funds in my account and nothing ws wrong. i spoke to check redi and they want to charge me a $35 fee....I didnt even spend that much and avd them I can show proof of funds in my account and they said they wont waive the fee and I need to take it up with my bank....which I already have done and they said there is no issue. I will not be using anything that goes thru check redi again il... read more

Stacey M 

on BBB

4 years ago

This company is a scam and are 100% crooks. They charge you $50 for each silly minimal debit purchase that did not clear your bank account. I had three charges for a total $58. They debited my account a few days later for two of the charges and took two $50 fees on top of them. I was appalled!!!! Now they want the other $20.07 that I will gladly pay, plus another $50 fee. I told them absolutely not, I will not pay it! I've reached out to the BBB and my state's Attorney General. This is theft in the fullest degree! **********... read more

Pierre G 

on BBB

4 years ago

These people asked me to file a police report which I did and gave them the reference information. I was told by the officer that they needed to call to get further information which I relayed to them. The representative and manager were very rude when I explained to them what the officer said. This is all over a $14.51 charge which I disputed as I did not authorized. So much for ******** having me as a customer. They went so far as to threaten me rather than try to resolve the matter. 

Amanda B. 

on BBB

5 years ago

Awful, disgraceful, and heinous company with absolutely ZERO courtesy and customer service. I loathe the fact that I had to spend an hour of my day dealing with these obnoxious people. This company and their employees should be ashamed of the work they do and the policies they set forth. Forgot that a gas card was connected to an old bank account that I had closed many months prior. The charge amount ended up getting sent to this collections company. They called and emailed to inform me about the unpaid charge, and I called ... read more

Stacey O 

on BBB

5 years ago

These people do not deserve your business. My fathers bank account was hacked and over $13000 was stolen. We closed his accounts and opened new ones and spent weeks trying to make sure everyone was covered. Of all things my father had connected his G********** card to advantage pay which is directly connected to bank accounts. Less then 7 days after the account closing, my father used his advantage pay card. It went to the old account and flagged as insufficient funds. We got a letter from the bank stating that the reason we... read more

Candice O. 

on BBB

7 years ago

My bank account was charged a month and a half after my alleged purchase at **********s. I called my bank, and the bank says the charge was never attempted on the date they say I made the purchase, January 5th. They refuse to remove the charge, saying it was human error and technology error on their end. Checkredi agrees it is their error, but is still insisting I pay. It seems completely unethical to withdrawal a customers funds a month and a half later. How does a company based on technology completely miss a whole day of ... read more