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Chase Bank

3.2

About this business

Location details

1021 Marble Ter, Hoover, AL, 35244, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.218 reviews
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Kyla Hood's profile image
Kyla Hood 
4 days ago

Lied like I haven't talked to chase directly and other chase representativea in 3 other states who can verify I am Kyla hood and I do need to speak with fraud from a bank that knows for a fact I'm Kyla hood from Hoover, al leavinge broke, homeless and careless that are trying to convince me at 1:39 PM on a Wednesday they are too busy to answer the phone when they were slow on a Saturday 

Yeeyee 1986's profile image
Yeeyee 1986 
a month ago

This bank is great walked in got my wife set up on a Saturday no time Jenna Yang had also set my account up as well best customer service and way better then regions and wells fargo and I was with both those banks for over 10 years thank u chase team for helping us get a better bank 

Saeed anwar's profile image
Saeed anwar 
2 months ago
Copper Goddess's profile image
Copper Goddess 
2 months ago

At first glance, this branch seems warm and welcoming — big smiles, friendly greetings, and even complimentary lollipops. But don’t let that fool you. My experience quickly turned frustrating due to the incompetence of the staff. I went in for a simple card activation, and somehow my account was closed — and I was later told I did it. If you value your time and account security, I strongly recommend visiting a different Chase branch. 

alyson haynes's profile image
alyson haynes 
4 months ago

Terrible customer service!! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 18 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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