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Chase Bank

3.4

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

500 Providence Rd, Charlotte, NC, 28207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.416 reviews
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Lou Rotkowitz, MD's profile image
Lou Rotkowitz, MD 
on Google
a week ago

Dear Chase Bank, I would like to share some feedback about a recent experience I had at your branch located at 500 Providence Road in Charlotte, North Carolina. Bank Officer Michael Holt assisted me during my visit, and I want to take a moment to express my appreciation for his exceptional service. Michael is not only pleasant but also highly knowledgeable. He approached my situation with sound judgment and offered compassionate advice. He efficiently resolved my issue and took the time to explain everything clearly. As a re... read more

Myroslav Korol's profile image
Myroslav Korol 
on Google
a month ago

Excellent service from the bank in general and from Biju Maharjan in particular. Opened a business account. Everything is very clear, fast and calm. 10 out of 10 service. 

Sherali Khan's profile image
Sherali Khan 
on Google
a month ago

Worst location don’t come they make you sit for about 20 to 25 minutes and then tell you that bankers are busy for another two hours 

Rachel Nadel's profile image
Rachel Nadel 
on Google
4 months ago

I had such a great experience here! It was a warm welcome the moment that I walked in. I came in without an appointment to meet with a business banker and was so impressed with the entire experience. Will definitely make this my branch of choice going forward! Especially since I had an appointment at a different branch before coming to this one and waited 40 minutes before deciding to leave  

Cheryl Moore's profile image
Cheryl Moore 
on Google
4 months ago

I had a very bad experience with Chase Bank today. I'm not saying this branch caused the incident; but since this branch is close to my job, I came here with hopes of gaining resolution about a pending transaction on my account. I deposited 2 checks into my account via the mobile app on Wednesday. One cleared, the other was left in a pending status. By Monday, I received a text that said, a check had been returned from the mobile deposit. On Tuesday, I received a text at 4:00am that said, if I wanted to continue to use the a... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 16 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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