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Chase Bank

2.6

About this business

Location details

2400 Lebanon Pike, Nashville, TN, 37214, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.653 reviews
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Andren Hiedler's profile image
Andren Hiedler 
a week ago

This branch is one of the greatest branch’s in TN great team and great attitude. They are some of the most genuine and kindest people I’ve ever dealt with. 

i phol's profile image
i phol 
a month ago
Samantha Carson's profile image
Samantha Carson 
2 months ago

Got married and finished legally changing my name. Searched online how to change my legal name on my bank account, called customer service and was told to go into a branch in person and they can take care of it no problem. Go to the bank branch with my two forms of ID. Waited in line only for an employee to come out to tell me I have to schedule an appointment to come back. AFTER I was already waiting in line for 20 mins. It’s absurd that I have to go into the branch in person with my forms of ID to change my name on my own ... read more

Jon's profile image
Jon 
3 months ago

Tried to open a basic personal checking account and was told that takes 45 minutes and an appointment. Goodness what's so complicated? The lady of course shared this to me with joy in her face. Rude! Don't give this company your money. Try First Bank or First Horizon for people who care about their job. 

David Neal's profile image
David Neal 
6 months ago

Service is absolutely horrible. My company has over 22 accounts, I was trying to cash a reimbursement check for company business and they wanted to charge me $10 since I do not have an account. I have suggested that we move our business accounts to a different bank. I walked out the door and deposited to my online account with Bank Of America. I have banked with BOA since 1997. I will never have an account at Chase. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 53 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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