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Chase Bank

3.7

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

203 N Washington Ave, Scranton, PA, 18503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.737 reviews
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Patrick Malloy's profile image
Patrick Malloy 
on Google
a week ago

I went inside today a few issues , all due to me. Everyone that worked there greeted me politely, the gentleman who greeted and served me went above and beyond to help and gave me great advice . Even the 1-800 help was 5 starts . I’m not a wealthy client by any means but all employees treat you with great respect and kindness and make you feel like a valued customer which is rare these days sadly . 

Lorensa Reyes's profile image
Lorensa Reyes 
on Google
2 weeks ago

Wow amazing service ,everyone in this branch has so much knowledge and Professionalism runs so much easier for me then New York branch. Really need help see Deborah Telesz this young lady is very smart and assist you all the way you won't regret. Best Bamk in Pennsylvania. Keep up the excellent service. 

Rob Arnold's profile image
Rob Arnold 
on Google
3 weeks ago

Holding a payroll check for 10 days because of chance it will kick back. I've never had a single payroll check held before this nor any issues of fraud with my account. I've had a hold removed previously for the same issue and now they refuse to remove the hold. Bank somewhere else that won't hold your money hostage for reasons they can't explain. 

Shmaiden_YT smith's profile image
Shmaiden_YT smith 
on Google
a month ago

walked in one day scheduled a appointment for a checking account very easy. When the day came for my appointment, everything went very smoothly with a very nice gentleman who helped me throughout creating my checking account along with applying for a credit card. very satisfied. :D 

Sarah L.'s profile image
Sarah L. 
on Google
2 months ago

I had a very disappointing experience at this branch. A person named Aaisha was handling our case. My friend came here to open a business account, but Aaisha didn’t even bother to check the documents properly. Instead, she told me that I had to come in as well. When I arrived, it turned out they needed my friend’s ID — even though my friend was already here at the beginning and had submitted the documents for initial review. This poor handling caused me to waste my time and money on parking, all because they didn’t do their ... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.7 star rating with 37 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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