Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.6

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

203 N Washington Ave, Scranton, PA, 18503, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.635 reviews
Select a rating
Rob Arnold's profile image
Rob Arnold 
on Google
4 days ago

Holding a payroll check for 10 days because of chance it will kick back. I've never had a single payroll check held before this nor any issues of fraud with my account. I've had a hold removed previously for the same issue and now they refuse to remove the hold. Bank somewhere else that won't hold your money hostage for reasons they can't explain. 

Shmaiden_YT smith's profile image
Shmaiden_YT smith 
on Google
3 weeks ago

walked in one day scheduled a appointment for a checking account very easy. When the day came for my appointment, everything went very smoothly with a very nice gentleman who helped me throughout creating my checking account along with applying for a credit card. very satisfied. :D 

Sarah L.'s profile image
Sarah L. 
on Google
a month ago

I had a very disappointing experience at this branch. A person named Aaisha was handling our case. My friend came here to open a business account, but Aaisha didn’t even bother to check the documents properly. Instead, she told me that I had to come in as well. When I arrived, it turned out they needed my friend’s ID — even though my friend was already here at the beginning and had submitted the documents for initial review. This poor handling caused me to waste my time and money on parking, all because they didn’t do their ... read more

Ruoyu “RY” Lin's profile image
Ruoyu “RY” Lin 
on Google
2 months ago
Matthew's profile image
Matthew 
on Google
6 months ago

Half the time I come in you get attitude going to move my money around 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.6 star rating with 35 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com