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Chase Bank

3.1

About this business

Location details

1151 W Main St Ste 1, New Britain, CT, 06405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.118 reviews
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Ché London's profile image
Ché London 
2 weeks ago

One star, and only because zero is not an option. I came into this branch to close my Chase accounts. There was a service fee on my account that had already been waived, but the waiver never reflected on the account. When I called Chase, the phone team told me to handle it at the branch. When I got to the branch, I was told to handle it on the phone. I was stuck in that loop with no one willing to fix a problem Chase created. I worked with an employee named Anam Kamran, who refused to help me close my accounts and said she h... read more

Juan Ruiz's profile image
Juan Ruiz 
7 months ago

ATMs inside and outside never work 

R M's profile image
R M 
8 months ago

I visited this branch on 10/28/25 to make a deposit. My family and I were immediately greeted by Kimberly, although she was with another customer. She directed us to Asia, a teller, that was extremely pleasant. This certainly is my new favorite branch! 

Hisham Khalil's profile image
Hisham Khalil 
a year ago

Hhhhhhh it is fish market the cashiar on 7/14 at 2:50 PM does not understand what is banking!!! That is why you guys are not a preferred bank and you will not be with such employees!!! 

Rj Munro's profile image
Rj Munro 
a year ago

Atm never accept any checks All the other ones work but this one at this place never does. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 18 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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