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Chase Bank

3.4

About this business

Location details

3540 W Cary St, Richmond, VA, 23221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.413 reviews
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Debbie Dube's profile image
Debbie Dube 
2 months ago

I love love, love love love chase bank. They have been nothing but amazing to me.. I I live on a very fixed income and Chase bank makes no money on me but treats me like I’m a Kardashian…..RENEE HOLMES-aka BRANCH MANAGER / VICE PRESIDENT of the CARRYTOWN, VIRGINIA location, is so Customer Service oriented goes above and beyond and really does care. I’m treated like I have millions of dollars in the bank not just living on SSI disability. I have nothing bad to say about Chase bank. I have gotten nothing but exceptional servic... read more

Robert Allen's profile image
Robert Allen 
11 months ago

I setup my personal and business accounts here in person. This took an entire afternoon during which I recieved sales pitches and incorrect information that led to junk fees and charges on my account that they later claimed could not be resolved unless I returned to the branch in person for "security reasons". Planning to close all my accounts here. Do not recommend. 

javier Romero's profile image
javier Romero 
a year ago

Muy buena gente la señorita Isabella 

Jordan Artis's profile image
Jordan Artis 
a year ago

Shout out Isabella! I came in at 4:45pm on Friday and she stayed after 5pm to assist me with my troubles! And made sure everything was working fine before I left. 

Finnegan Ward's profile image
Finnegan Ward 
a year ago

I went here with so many questions, and I had a wonderful woman help me out! I had a bank outside of their company, and I genuinely had no clue what I was doing. She was so incredibly helpful, kind, and helped me figure out what I needed!! Thank you!! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 13 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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