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Chase Bank

3.0

About this business

Location details

1610 Wentzville Pkwy, Wentzville, MO, 63385, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.028 reviews
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E&AConstruction ALPHA LLC's profile image
E&AConstruction ALPHA LLC 
3 weeks ago

This Chase location has some of the worst customer service I’ve experienced. The staff treated customers with no respect, and the banker handling our situation was unprofessional and did not do his job properly. As customers who trust Chase with our accounts and money, we expect to be treated with professionalism and respect — not ignored or treated like we don’t matter. The communication was poor, the service was disorganized, and overall this branch made the entire experience frustrating and disappointing. I seriously hope... read more

Andrew Davis's profile image
Andrew Davis 
a month ago

The staff here are always friendly and eager to help, making banking feel less like a chore! I love how quickly they resolve any issues I have, and the branch is always clean and well-organized. Definitely my go-to place for all my banking needs! 

Ye Tian's profile image
Ye Tian 
a month ago
John Leezy's profile image
John Leezy 
2 months ago

The Chase Wentzville location provides a high level of service. I am very pleased that I moved my account there. 

oscar valdez's profile image
oscar valdez 
3 months ago

Kim doesn't know how to her job. The moment I told her the amount I needed she started making up rules. After she reviewed her policy and I was correct her feelings kick in she wrote the wrong address and locked out my card. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 28 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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