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Chase Bank

3.0

About this business

Location details

3824 Boston St, Baltimore, MD, 21224, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.025 reviews
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I's profile image
I 
6 months ago

Terrible customer service from the banker Sade. Nosy, disrespectful and absolutely no regard for customer privacy. Banker Chris was arrogant, lazy and indifferent to the disrespect his fellow colleague was showing customers. Would give zero stars if possible 

Irene's profile image
Irene 
6 months ago

Terrible customer service from the banker Sade. Nosy, disrespectful and absolutely no regard for customer privacy. Banker Chris was arrogant, lazy and indifferent to the disrespect his fellow colleague was showing customers. Would give zero stars if possible 

David A Guevara Villalta's profile image
David A Guevara Villalta 
11 months ago

Good customer service 

khashy varzan's profile image
khashy varzan 
a year ago

I arrived today at 10:30am and although the bank is open, no teller is open or available. I’m told by the security guard that they are in the back dealing with an issue. I was told they would be back in a few minutes. I waited 10 minutes and decided to come back. I’m back here at 11:20, still the tellers are busy in the back. I would complain about the customer service, but there is no service! Why have a branch? 

Mark Wo's profile image
Mark Wo 
a year ago

They must have had a change of staff because I’ve only had incredibly helpful and positive experiences at this branch. Much more than the others. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 25 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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