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Chase Bank

3.4

About this business

Location details

3319 Pineville-Matthews Rd, Charlotte, NC, 28226, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.429 reviews
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Jadon Pemberton's profile image
Jadon Pemberton 
3 weeks ago
J O's profile image
J O 
2 months ago

This was my home branch for many years! Currently living in SC and I came all the way to this location to open up a savings account! The staff here has always been great and professional!! I had the pleasure of meeting Julian Farro.. he’s great! (I owe him coffee btw) while opening my account, Julian told me about a credit card option that would work best for me! I was a bit hesitant, but he walked through everything and told me the benefits of the card and also told me I was pre approved! Everything that he explained to me ... read more

Laura Phillips's profile image
Laura Phillips 
3 months ago

I wanted to open up a new account. I was told it would take 30 to 40 minutes because there was nobody to do it and I don’t think that was really was not the case however, there was nobody in there they just didn’t want to open the account said I needed an appointment yet didn’t make one for me nor give me the bankers card that handles new account openings so I would say other than cashing a check that was drawn against them anyways was the only good thing that happened. Now I’m leery to open up that new account after the way... read more

Justin Hurst's profile image
Justin Hurst 
7 months ago

A wonderful branch with a great, stellar group of teammates! 

Bohdan Kovalenko's profile image
Bohdan Kovalenko 
8 months ago

I recently had the pleasure of interacting with Samanta from Chase Bank's customer service team, and I cannot praise her enough for the outstanding support she provided. From the moment I reached out, Samanta was professional, empathetic, and incredibly knowledgeable. I had a complex issue regarding a transaction on my account, and Samanta took the time to listen carefully, explain all my options, and guide me through the resolution process with patience and clarity. Her attention to detail and commitment to ensuring my sati... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 29 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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