Chase Bank

Donna Curry 

on Google

a week ago

Lack of proper customer service. All they did was make excuses for his “new” account that was opened on 5/8/25. They literally froze his account and moved his money to a holding account. The direct deposit of payroll was held in pending mode. When his ATM card finally arrived, he called to activate i, but still couldn’t get money out. He still couldn’t get into his account in the app on phone or computer. His money was unavailable for 12 days. Banks cannot withhold your money from you unless there’s a lien or IRS order. They... read more

Kevin Anderson 

on Google

a year ago

So bad I would rather punch myself in the nuts then ever try and deal with the staff here. 

Khanh Le 

on Google

a year ago

Horrible service!!! I went in to request a debit card and watch as the lady typed away on the computer doing anything but order me a debit card. I waited over 2 weeks for a card that was never ordered. Won’t be going back to this Chase again. Please hire new people who can actually do the job. 

Pranav Chandrasekaran 

on Google

a year ago

I recently opened a checking account with Chase and couldn't be more impressed. Diego Maldonando, who assisted me through the process, provided exemplary service. Not only did he guide me through the account setup seamlessly, but he also took the time to thoroughly explain all the associated policies and fees.