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Chase Bank

2.7

About this business

Location details

620 Spring St, Sun Prairie, WI, 53590, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.732 reviews
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bhavin patel's profile image
bhavin patel 
4 weeks ago

I had an extremely disappointing experience with this branch. I visited multiple times for the same issue, but it felt like no one took the time to understand why I was there. Instead of trying to help, I was repeatedly told to "come back next time." On visit, I had a scheduled appointment, yet I was still asked to wait. It appears this branch is understaffed and unable to provide timely customer service. What's most frustrating is that every visit starts with being asked whether I have an appointment. While appointments mak... read more

Mensah Almighty's profile image
Mensah Almighty 
a month ago

Very convenient and reliable local Chase branch with access to the 24 hour ATM at drive through or lobby. During opening hours the tellers are very professional and knowledgeable with their great customer service plus the waits in line are not long at all even the drive through as well. There is always available parking in front of the building and it’s well lit during the dark hours. 

Raymond Victorell's profile image
Raymond Victorell 
3 months ago

Employees are friendly and helpful. 

Becky W's profile image
Becky W 
3 months ago

Very clean environment and friendly workers helped me very fast 

Michelle Hornung's profile image
Michelle Hornung 
7 months ago

Terrible customer service. Come here if you have nothing else to do for the day as they have two speeds; slow & stop! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 32 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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