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Chase Bank

3.5

About this business

Location details

11720 W Broad St, Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.548 reviews
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Andrew F's profile image
Andrew F 
a week ago

Horrible branch!!! The ATM is always out of order!!!!! 

Mauricio Amaya's profile image
Mauricio Amaya 
a month ago

The bank might get a 5 stars. Avoid working with Julian(banker). He made my 5 minute visit a not so welcoming visit. Refused to help us out when I seemed confused in a procedure and his behavior got real unprofessional. Never ever coming back to this branch not even for the nice lounge they have. 

Shrinivas Narapareddy's profile image
Shrinivas Narapareddy 
a month ago
Orange Thomas's profile image
Orange Thomas 
a month ago

Farhany is one of the best bankers that I've ever come across. She's always willing to help me when I need it. And I so appreciated it. She has a pleasing personality 

Jay Lee's profile image
Jay Lee 
a month ago

Great customer service and well informed about other services they provide. That said... Atm in most Chase location ( out side especially ) are becoming a nightmare for not dispensing money. And waiting days for your money to be available is not except able. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 48 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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