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Chase Bank

3.5

About this business

Location details

11720 W Broad St, Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.549 reviews
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Lindsey Hastings's profile image
Lindsey Hastings 
4 days ago

WARNING: As a small business owner, this is NOT a small business friendly bank. If you are in a similar situation, do not open an account with them. Zero common sense and horrible customer service when it comes to deposits. The most frustrating experience. 

Andrew F's profile image
Andrew F 
2 months ago

Horrible branch!!! The ATM is always out of order!!!!! 

Mauricio Amaya's profile image
Mauricio Amaya 
3 months ago

The bank might get a 5 stars. Avoid working with Julian(banker). He made my 5 minute visit a not so welcoming visit. Refused to help us out when I seemed confused in a procedure and his behavior got real unprofessional. Never ever coming back to this branch not even for the nice lounge they have. 

Shrinivas Narapareddy's profile image
Shrinivas Narapareddy 
3 months ago
Orange Thomas's profile image
Orange Thomas 
3 months ago

Farhany is one of the best bankers that I've ever come across. She's always willing to help me when I need it. And I so appreciated it. She has a pleasing personality 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 49 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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