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Chase Bank

2.9

About this business

You can tell our ATMs how you like your money, and they won't forget. Choose your denominations, language and receipt preferences with Chase QuickChoice. 

Location details

22-45 31st St, Astoria, NY, 11105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.939 reviews
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Eric Matthew's profile image
Eric Matthew 
on Google
a week ago

Would give em 0 if I could 

Graci Carli's profile image
Graci Carli 
on Google
2 months ago

Had a great experience at Chase Bank in Astoria, thanks to Alan! He took the time to sit down with me and go over all my questions with so much patience and kindness. It’s rare to find genuinely good customer service these days, and knowing that someone like Alan is there to help makes such a difference. He was thorough, thoughtful, and made sure I fully understood everything I needed. I truly appreciate his help and highly recommend asking for him if you need assistance! Not to mention the kind guard who works in the ATM ve... read more

SKNY 1996's profile image
SKNY 1996 
on Google
2 months ago

I feel sorry for these customers who had terrible experiences here at this Chase Bank, and at other Chase Banks as well. I personally do not have any problems when I go to a Chase Bank. I went to the Chase Bank about a few months ago back in late 2024. I asked for an envelope, and Joshua was very kind enough to give me an envelope to put my money in. After he handed the envelope to me I said “Thanks Josh.” and then I went to withdraw my money. Once again, I do apologize to everybody who had these terrible experiences at this... read more

Fabrizio Lauri's profile image
Fabrizio Lauri 
on Google
3 months ago

Stay away from this branch. Worst customer service ever 

Arlene F.'s profile image
Arlene F. 
on Google
6 months ago

Very convenient branch with terrible customer service if you need help from anyone other than a teller. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 39 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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