Chase Bank

Irene K 

on Google

a week ago

I opened a Chase checking and savings and deposited a lot of money in there. I then received a call from a scammer about two weeks later stating that somebody stole my debit card and has a fake ID of me and attempted to go to multiple Chase banks in a different state throughout five days, if the scammer never called me, I would’ve never known. Chase never notified me never emailed me and never called me but all five Chase banks wrote a note in my account stating someone is trying to access my account and change my pin and ta... read more

Lalit Menghani 

on Google

4 months ago

I want to give a huge shoutout to Yannis at Chase. My parents are traveling and we had an issue that required going back and forth with Chase customer service. Yannis did not just point us in the right direction. He took ownership, got on the phone, advocated for them, and stayed with it until everything was fully resolved. He was calm, respectful, and extremely thorough the whole time. He also made sure my parents understood what was happening and what to expect next. Because of him, my parents were able to continue their t... read more

bridget 

on Google

7 months ago

I went to solve an over charged problem and instead the man who helped me made a fraudulent claim when I was hesitant about it due to the fact I won’t be able to use my digital wallet. And now I’ve been on the phone since 8 am with chase tech support and all the numbers due to the fact my phone is now listed as blocked from using Apple Pay through my own app. People in the bank are useless no help at all just made more problems. This is the problem I wanted to avoid. 

Qendrim Asllanaj 

on Google

8 months ago

Waited over 10 minutes. Not one person offered to help, not even bother to ask why I went. Good way to lose customers. 

Milos Kosovic 

on Google

9 months ago

Now I will tell you about my situation! I'm very angry, I ordered a package from amazon worth 4000 dollars. The package arrived but it's empty inside! he turned to the bank with all the documents, they told me every week just call and we will solve it, they didn't solve anything after 60 days, they just said the claim is closed! disaster!! I still have all the bank accounts and business accounts in chase , and I will close them all! And I will report the case to the CFPB.