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22-45 31st St, Astoria, NY, 11105, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Would give em 0 if I could
Had a great experience at Chase Bank in Astoria, thanks to Alan! He took the time to sit down with me and go over all my questions with so much patience and kindness. It’s rare to find genuinely good customer service these days, and knowing that someone like Alan is there to help makes such a difference. He was thorough, thoughtful, and made sure I fully understood everything I needed. I truly appreciate his help and highly recommend asking for him if you need assistance! Not to mention the kind guard who works in the ATM ve... read more
I feel sorry for these customers who had terrible experiences here at this Chase Bank, and at other Chase Banks as well. I personally do not have any problems when I go to a Chase Bank. I went to the Chase Bank about a few months ago back in late 2024. I asked for an envelope, and Joshua was very kind enough to give me an envelope to put my money in. After he handed the envelope to me I said “Thanks Josh.” and then I went to withdraw my money. Once again, I do apologize to everybody who had these terrible experiences at this... read more
Stay away from this branch. Worst customer service ever
Very convenient branch with terrible customer service if you need help from anyone other than a teller.
Chase Bank has a 2.9 star rating with 39 reviews.
Chase Bank is closed now. It will open at 9:00 a.m.
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