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Chase Bank

3.1

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

2 Pennsylvania Plaza, New York, NY, 10121, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.142 reviews
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B F's profile image
B F 
on Google
2 months ago

I came to chase bank this morning for assistance with my account. The representative at Chase bank was nasty and abrupt. She would not let me speak and kept cutting me off. I have been with Chase for 30 years and never saw the madness of the disrespectful representative. I'm retired and all 3 of my pensions come to Chase. I get more money than she gets paid on a monthly basis. The world is changing and the kind of people working now are cold and indifferent. However, people that serve the public need to be mindful of how you... read more

UWSGUY72's profile image
UWSGUY72 
on Google
3 months ago

The genius that approved the removal of half the ATM machines at every Chase branch in the area should be removed from any position of authority at the bank. The ATMs have been gone for months now with no proper communications or announcements of their expected return so at this time it seems the bank thinks it is normal to spend 10 - 20 minutes waiting on line. Well it is NOT. This coupled with the so-called temporary reduction of hours of service announced because and during the pandemic but never reinstated makes banking ... read more

Michael Rock's profile image
Michael Rock 
on Google
3 months ago

Meyor Very helpful. Detailed in his responses. Good and helpful attitude Straight to the point and solution focused. 

Esha Ahmed's profile image
Esha Ahmed 
on Google
5 months ago

The customer service here is impeccable! I needed a document notarized over my lunch break and stopped by. The gentleman who greeted me politely informed me that there might be a short wait but he would try his best to find someone. Within a few moments, he returned with a smile and walked me over to a notary public. The service while getting my document notarized and while entering/leaving the bank was amazing! As a chase client, I am so happy to see smiles and basic manners at a bank. It is rare to see that in many places!... read more

Wil's profile image
Wil 
on Google
10 months ago

It's chase ATM closes at 10 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 42 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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