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Chase Bank

3.1

About this business

Location details

42 Broadway, New York, NY, 10004, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.122 reviews
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Vladimir Ashby's profile image
Vladimir Ashby 
a year ago

I was on the phone with a male customer service representative from this location at approximately 4:09pm. I was attempting to open an account & was frustrated. The male rep became frustrated as well & hung up the phone on me. I then went to the branch in person. Not only was I told I couldn’t open an account today but the Assistant Branch Manager Cheryl Ray gave me her card & did nothing about it. I think this was a true display of the J.P. Morgan Chase customer service habits. And I’m happy to say I won’t be banking with a... read more

Emma Diop's profile image
Emma Diop 
2 years ago

Best bank ever!!! Great people. Great customer service 

David Dore's profile image
David Dore 
2 years ago
Raymond Hummel's profile image
Raymond Hummel 
2 years ago

Wanted to take some cash but ATM is closed. I opened with Chase in 2011 due to convenience but highly disappointed due to current lack of branches. Additionally I do not want to walk too far to another branch after recovering from a fractured right foot. Highly inconvenient and they don’t care about their customers. Take your money somewhere else but they are too big to care. 

Cemil's profile image
Cemil 
2 years ago

I have taken the best banking service in this branch for all of my life. Because my English was not so good, Mrs Dvali explained me all the details slowly, and tried to be sure that I have understand all perfectly. Because i have solved all my banking problems, I am happy to be a customer of Chase Bank. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 22 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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