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16520 Soledad Canyon Rd, Canyon Country, CA, 91387, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I went into Chase this morning and was immediately met by an advisor, every office cubicle had someone working in it. She helped me with foreign bank issue, and even looked over my accounts to see if she could help me save money! I am so glad to see people working again! One of the reasons we left Wells Fargo was because the customer service had declined so much.
The service has always been helpful and courteous there. I also feel very secure with my funds there. Recently, a check was stolen from where I live, and Andrew recommended and assisted me in getting a new checking account number, and doing all of the other things necessary in making that transition. He assisted me thoroughly in helping me to understand and see the changes being made. I felt much more secure afterwards.
I walked into the branch 5minutes before 4pm to open a new account and move my funds from my current bank provider. I was greeted and was told to go online to establish an account because there’s 1 appointment waiting. I understand being short staffed is an issue, but as a branch manager I feel as if they should take care of their existing customer as much as their new ones. I’m happy to take my business anywhere but chase.
I called 3 times, and no one answered.
Chase Bank has a 3 star rating with 25 reviews.
Chase Bank is closed now. It will open at 9:00 a.m.
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