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Chase Bank

3.5

About this business

Location details

7708 Poplar Ave, Germantown, TN, 38138, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.525 reviews
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Kimberly Brown's profile image
Kimberly Brown 
a month ago
markeesha stanback's profile image
markeesha stanback 
6 months ago

This was my first time opening an account with Chase, and unfortunately the experience was pretty disappointing. The agent who assisted me never informed me that a soft credit pull would be done. I was clear from the beginning that I wanted both a checking and a savings account. After the first soft pull was done without my knowledge or permission, she then told me that another soft pull would be required for the savings account. On top of that, the agent did not seem very knowledgeable. Whenever I asked simple questions, sh... read more

Elizet Rodriguez Vidal's profile image
Elizet Rodriguez Vidal 
7 months ago

Excelente atención de las señoritas Sheree , Jilenny, Génesis las recomiendo ; si hablas español de igual manera te atienden y te dan todas las explicaciones necesarias ; excelentes atenciones 

Susie Melton's profile image
Susie Melton 
8 months ago

I walked into Chase on Poplar and was promptly greeted with a friendly warm & sincere smile from Ms. Sheree she answered all my questions. She suggested that I meet with Marcus McChriston who patiently guided me through all my concerns. He honored serval follow up appointments with me on time with great care & professionalism. Thank you Chase! 

EDGAR GRANADA's profile image
EDGAR GRANADA 
9 months ago

Last month I had to switch banks, and I’ll admit I was hesitant at first. I already had Chase credit cards, but the $900 promotion for opening both a checking and savings account made it worth considering. My first attempt was at another branch, but they were fully booked and referred me to the Germantown location—and honestly, I’m glad they did. From the moment I walked in, the greeter (unfortunately I didn’t catch his name) made us feel welcomed and personally introduced us to Sheree Smith. Sheree was incredibly helpful—sh... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 25 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m. 

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