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Chase Bank

3.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

8727 Staples Mill Rd, Richmond, VA, 23228, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.838 reviews
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Connor Leeson's profile image
Connor Leeson 
on Google
6 days ago

This is an excellent branch. HUGE shout out and props to Katelyn Thrasher, she’s been absolutely instrumental in handling my needs as the executor of an out-of-state estate. She helped me open the account, notarized documents when needed, worked with me to get to the bottom of dozens of questions, deposited checks (no mobile deposits for estate accounts), and then helped me close everything out. She helped me out intermittently for close to four months, and I honestly couldn’t have done it all without her excellent customer ... read more

Focus Up's profile image
Focus Up 
on Google
6 days ago

One of the worst experiences I have had has been with this bank. I had a transAmerica check cashed here 2 times before and now I have gone to two separate location. Absolutely insane Chase is the bank for the check but keep telling me to call TransAmerica to have them do something with the check. TransAmerica has no clue what they are talking about Other branch got it solved with no issue Nice ladies though 

emma amstutz's profile image
emma amstutz 
on Google
2 months ago

The two occasions i’ve visited were smooth, I had the same two employees who were very helpful and nice! I easily deposited a check and withdrew money a few days later for a new car. 

Antquanette Davis's profile image
Antquanette Davis 
on Google
6 months ago
Margaret Spencer's profile image
Margaret Spencer 
on Google
9 months ago

Victoria and the rest of the team are amazing. Great customer service and fast service 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.8 star rating with 38 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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