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Chase Bank

4.3

About this business

Location details

5618 Albemarle Rd Ste 100, Charlotte, NC, 28212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.340 reviews
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nhatvy ho's profile image
nhatvy ho 
a month ago

Bad!!!!! This bank really disappointed me. Their security system is ridiculous — it keeps bothering customers. I’ve been with this bank for 9 years, and now I have to answer stupid questions just to use Zelle. It’s such a waste of time. Even when I went to withdraw money, the customer service lady was rude. I’m very disappointed with this bank. 

Caitlin Kerrigan's profile image
Caitlin Kerrigan 
2 months ago

Do yourself a favor and avoid this branch! I went in twice to open an account for my newly adopted son (who also has special needs). I had all the required paperwork, including updated documents from Social Security, but the staff — Edgar and the branch manager — refused to help. Instead of inviting me into an office, they made me discuss sensitive documents in the middle of the lobby with my child present. They didn’t even scan my paperwork or try to problem-solve, just told me “it’s policy” and shut me down. Frustrated, I ... read more

Yaider Ascanio's profile image
Yaider Ascanio 
3 months ago

Es entrando al banco y todos muy amables me atendió la señorita Darlyn muy buen servicio paciente conmigo y amable me explico muy bien el proceso porque es la primera a cuenta que abro en los estados unidos muy recomendado este sucursal 

Drew's profile image
Drew 
5 months ago

Rafael gave me exceptional service and was friendly and helpful. Would definitely refer you to his help he can help you with whatever you need in a timely fashion! 

Dedevi Huedo's profile image
Dedevi Huedo 
7 months ago

I was there to inquire of any process of buying a house or any info on any program. Awesome client's service, warm welcome and i was fast attended to. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 4.3 star rating with 40 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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